Home  /  News & Announcements  /  Water Disinfectant Change 2021

Water Disinfectant Change 2021

The Town of Carthage Water Treatment Plant will temporarily change the method of disinfection in its

public water supply April 5th through April 30th

.

The water plant normally uses Chloramine, a controlled mixture of Ammonia and Chlorine, to disinfect

the water. Throughout April, we will use Chlorine only, also known as “Free Chlorine.” The periodic and

temporary conversion from Chloramines to free Chlorine, which is a normal procedure for water

systems, ensures water safety in the distribution system and the highest quality of drinking water.

Free Chlorine is a stronger disinfectant than Chloramine. As a result, users may experience a slight

change in the aesthetics of their water during conversion, including a noticeable odor and slight

discoloration. Most of these characteristics should lessen after the first few days and does not affect

water quality or safety.


The water plant staff will monitor Chlorine levels and water quality standards in the distribution system

on a daily basis to ensure the safety of the water and that all regulatory standards are met. We

apologize for any inconvenience, but this process helps ensure high quality water in our distribution

system components.


For more information, please call David McKew, Water Treatment Plant ORC, at (910) 947-2701.


Town of Carthage
Public Utilities


Non-Discrimination Statement

This institution is an equal opportunity provider and employer.  

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint filing cust.html, or at any USDA office, or call 866-632-9992 to request the form.  You may also write a letter containing all of the information requested in the form.  Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax 202-690-7442 or email at program.intake@usda.gov.

Contact

Town of Carthage

4396 Hwy 15-501 (Town Hall)
Carthage, North Carolina 28327
Office: (910) 947-2331 
Fax: (910) 947-3079

Office hours (on non-holiday working days) are: 

Monday - Friday 8:00 a.m. to 5 p.m.